Contact Us
24 Hour Hotline: 903-595-5591 | 800-333-0358
Hotline is available for victims and survivors of Family Violence, Dating Violence and Sexual Assault.
Walk-in clients needing immediate crisis intervention will have initial contact with the office receptionist who will take your temperature and question you on COVID-19 questionnaires before seeing one of our advocates.
Current/continuing clients seeking services for crisis intervention and advocacy are encouraged to call 903-509-2526 to schedule an appointment. We are following the CDC Guidelines to safely provide services to survivors and victims of family violence, dating violence and sexual assault.
We also provide Chat Session with an advocate between 8:30 am - 5:30 pm. We need your confidentiality agreement to proceed with this services. After you submit Agree, it will link you to the HIPPA Compliant platform. Click the button below if you wish to continue with this service .
AFTER OFFICE HOURS Chat please go to https://www.thehotline.org/what-is-live-chat/
No appointment necessary for walk-in Crisis Intervention and Advocacy services which are available during regular office hours: Monday - Friday (see hours of operations below for each county of service)
Smith County
8:30 am - 5:30 pm
P.O. Box 7060
Tyler, TX 75711
Phone: (903) 509-2526
Fax: (903) 509-2283
Outreach Offices:
Henderson County:
8:00 am - 5:00 pm
310 South Carroll, Athens, TX 75751
Mailing Address:
P.O. Box 847
Athens, TX 75751
Phone - (903) 675-2137
Van Zandt, Wood & Rains Counties:
8:00 am - 5:00 pm
218 South Buffalo Canton, TX 75103
Mailing Address:
P.O. Box 1511
Canton, TX 75103
Phone - (903) 567-0959 (Van Zandt & Rains)
Phone - (903) 347-6506 (Wood)
Flamingos Upscale Resale
Business Hours:
Tuesday - Friday
10:00 am - 5:00 pm
2108 South Broadway
Tyler, TX 75701
Telephone: (903) 593-2553