No appointment necessary. Walk-ins are welcome!

24-Hour Crisis Hotline for Survivors of Intimate Partner Violence, Family Violence, and Sexual Assault




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Outreach Centers


Flamingos Upscale Resale





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If you are in danger, please call 911.

If you are not in immediate danger, and need help or advice, call our local 24/7 hot line highlighted in red below.

*Crisis Hotline for Survivors of Intimate Partner Violence, Family Violence, and Sexual Assault

To reach our office, please call (903) 509-2526

B.I.P.P Program: (903) 579 – 2500

24-Hour Crisis Hotline


East Texas Crisis Center Office

(903) 509-2526

One call or chat away.

Contact Us

24-Hour Hotline


*Crisis Hotline for Survivors of Intimate Partner Violence, Family Violence, and Sexual Assault

  • For victims and survivors of Family Violence, Dating Violence, and Sexual Assault: 903-595-5591 or 800-333-0358
  • For current/continuing clients seeking crisis intervention and advocacy services: 903-509-2526 to schedule an appointment
*Live support agents available Mon-Fri 8:30am – 5:30pm
*After office hours, you can access live chat services at:

We welcome walk-in crisis intervention and advocacy services during regular office hours, Monday to Friday.

Please refer to the hours of operation for each county of service below. No appointment is necessary.

Thank you for considering our services. We’re here to help.

At our organization, we prioritize the safety and well-being of our clients. That’s why we follow CDC guidelines to provide our services to survivors and victims of family violence, dating violence, and sexual assault.

In addition to our hotline, we offer a chat session with an advocate between 8:30 am and 5:30 pm. To use this service, you will need to agree to our confidentiality agreement. Once you submit your agreement, we will provide you with a HIPAA compliant platform to continue.

Contact Info

East Texas Crisis Center

Office Hours

Monday – Friday
8:30 am – 5:30 pm

Mailing Address

P.O. Box 7060
Tyler, TX 75711

Phone Numbers

Phone: (903) 509-2526
Fax: (903) 509-2283


Main: Email

No Reply: Email

B.I.P.P (Batterer Intervention & Prevention Program) 

(903) 579 – 2500

In-kind Donations

Internal Ops Coordinator
(903) 579 – 2515

Public Education – Events – Media

Director of Marketing & Public Relations
(903) 579 – 2501

Children’s Prevention & Education Program

Director of Children’s Prevention & Education
(903) 579 – 2556


Volunteer Coordinator
(903) 579 – 2539

Outreach Centers

Henderson County

Mailing Address:
P.O. Box 847
Athens, TX 75751

(903) 675-2137

Van Zandt & Rains Counties

Mailing Address:
P.O. Box 1511
Canton, TX 75103

(903) 567-0959

Wood County

Mailing Address:
P.O. Box 1205
Quitman, TX 75783

(903) 347-6506

Flamingos Upscale Resale

Business Hours:

Tuesday – Friday
10:00 am – 5:00 pm

Business Address:

2108 South Broadway
Tyler, TX 75701
Telephone: (903) 593-2553

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